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Q)
Are We Health O Meter?
A) No, Precision Weighing
Balances (PWB) is not Heath O Meter. We are a retailer
who sells the Heathometer line of products here.
We do not sell the consumer digital bathroom scales and recommend
you visit your local department stores. Any warranty inquiries
or similar questions must be directed to the manufacturer (see
below).
Q)
Warranty inquiries?
A)Any
warranty inquiries or similar questions must be directed to
the manufacturer - Health O Meter (see below).
Q) How
Can I Contact Health O Meter regarding Professional Scales?
A) You can contact Health
o meter with the following information:
Customer Service: (800) 815-6615 / (708) 598-9100
Customer Service FAX: (800) 654-7330 / (708) 599-0150
Consumer Affairs/Returns: (800) 638-3722
E-Mail: HomProCS@pelstarllc.com
Q)
How Can I Contact Health O Meter regarding a bathroom scale
purchased at a department store regarding warranty /repair?
A) You can contact Health
O Meter Consumer Products at 800-672-5625. All products
sent in should include your return address, day time phone number
and a brief description describing exact what the problem is
with the scale. The shipping address for scales sent in
for repair/warranty is:
Sunbeam Service Center
117 Central Industrial Row
Purvis, MS 39475
Q) How
Can I Buy Parts For My Health O Meter Product?
A) Precision Weighing Balances
does not stock or sell parts for any Health O Meter products.
You may call the manufacturer directly using the contact information
provided above.
Q) Can
I Purchase Accessories Alone?
A) No, accessories for Health
O Meter scales can only be purchased along with the Healthometer
scale. We do not sell accessories by themselves with no
other purchase.
Q) Is
this Healthometer's web site?
A) No, This site is owned
and operated by Precision Weighing Balances and is not sponsored
or affiliated with Healthometer.
Q) Does
Healthometer have a web site?
A) Yes, you can visit http://healthometer.com.
Q) Do
the balances come all assembled?
A) No, All of the balances
require assembly. Most are simply installing the post
and screwing in 4 bolts then attaching a cable for the mechanical
balances. Healthometer has engineered the assembly to
be as simple as possible and provides toll free technical support
at 800-638-3722. The balance comes with clearly defined
assembly instructions and all the required hardware, even the
wrench to tighten the bolts. Under no circumstance can
we dispatch a service technician to come to your home to assemble
the scale. The assembly and installation of the scale
is the end users responsibility.
Q) I
want to buy a Healthometer scale locally. Where can I
buy one?
A) Our best advice would
be to look in your local yellow pages for a scale company or
medical/hospital supply company. All prices listed on
this web site are discounted so please don't expect a local
scale company to honor our low, low prices.
Q) How
can I get my scale calibrated?
A) We recommend you look
in your local yellow pages for a scale company. Calibration
is very easy to do, but we recommend that you bring the scale
to a local scale company. All unit sold by Precision Weighing
Balances are factory calibrated and should provide you trouble
free weighing for many, many years. Mechanical scales
sometimes wear in the notches in the beam after a lot of use.
Lifting the large poise over the notches when moving it will
preserve the accuracy and lengthen the life of the beam.
Healthometer has manufactured balances since 1919 and sold hundreds
of thousands of scales. Many are still operating reliably
after 30-40 years of daily weighings, which reinforces the integrity
of the Healthometer standard of performance.
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